A selection of recent engagements where clean, connected data made the difference.
Client names are anonymised for confidentiality.
Financial Services · Dynamics 365 & Azure SQL
Migration and reporting platform rationalisation
We migrated over 15 years of CRM and campaign history into Dynamics 365 and Azure SQL,
cleansing and de-duplicating more than a million contact records. A new Azure-based data
platform now feeds Power BI dashboards for sales, compliance and finance.
Monthly reporting effort was reduced by around 70%, and teams now work from a single,
consistent view of the customer.
Online Services · Dynamics 365 & Web Integration
Real-time portal integration
Crown Datalytics integrated a bespoke customer portal with Dynamics 365 using Azure-hosted
integration services and KingswaySoft. New registrations, renewals and support tickets now
update CRM in real-time.
Manual re-keying was eliminated and conflicting customer records were removed, improving
both data quality and customer experience.
Professional Services · SQL Server & Dynamics
Project and billing data consolidation
We consolidated project, time and billing data from multiple legacy systems into a single
SQL Server and Dynamics 365 model, aligned to a common chart of accounts and project
structure.
Finance and project teams can now reconcile WIP, revenue and utilisation from one source
of truth, with automated feeds into management reporting.